Learning to work from home
During the first wave of the pandemic, federal measures recommended working from home until the end of June. This applied to the regulatory teams as well as the rest of the centres’ teams. A few people were allowed to go into the offices for specific reasons, for example to do filing or get signatures. There were initial fears that working from home could be a problem because it involved managing an increased workload – sometimes with children staying at home as well (until the beginning of May) – with inadequate equipment, and it required defining new ways to communicate within teams and with investigators (e.g. teleconferences, e-learning, a hotline, and online Q&A). But in the end, it turned out well, and teams were able to manage work demands in a very short amount of time while maintaining a high level of quality.
SCTO’s existing RA Platform was useful
The RA Platform’s members appreciated the positive communication within the network during the first wave of the pandemic, especially the monthly conference calls with representatives from each of the CTUs/SAKK centres, the special internal RA Watch COVID-19 weekly updates on regulatory developments in Switzerland and abroad, and the opportunity as a trusted partner to comment early on the joint guidance document written by swissethics and Swissmedic. The workshop held in September was also a good opportunity to share local experiences and best practices among the CTU/SAKK network. Examples of local best practices include the flexible reallocation of staff to urgent tasks, the possibility to quickly recruit manpower, compulsory good clinical practice (GCP) courses for all physicians and research staff to facilitate setting up research teams, a hotline for consultation services, regularly updated online Q&A resources for researchers, a crisis management approach to operating, and the aggregated reporting of study interruption and continuation to ECs, Swissmedic, etc. A detailed example of work practices at the CTU Basel is provided here.
A trusted network, but upfront coordination needed
The feeling within the CTU/SAKK network was that the individual CTUs are reliable, service-oriented partners at the hospital institution level that help investigators to submit and run high-quality projects in a very short amount of time. The feedback received from researchers at individual CTUs was positive, especially the responses and advice received in such an unclear situation. An example of this appreciation (which can be listened to here) comes from the principal investigator of the CORON-ACT study, a multicentre trial that is being conducted at four Swiss hospitals. The CTU Bern provides support for CORON-ACT, and the CTU Zurich participates in the study as well. Another example of the CTU network’s recognition is the involvement of both the CTU Lausanne and the CTU Bern in the World Health Organization’s (WHO’s) Solidarity trial in Switzerland (17 sites), which is one of the largest international randomised clinical trials for testing repurposed drugs for treating COVID-19. The lessons learnt so far from the Solidarity experience can be read here.
One main lesson learnt by the network is that the multiplicity of the demands significantly increased the workload of all teams involved. And despite all the efforts made, studies were not launched until the end of the first wave, which was too late to get enough patients enrolled (however, ongoing studies are recruiting during the second wave). The network’s members observed a redundancy of sometimes small projects and lack of synergies. In the future, a more pronounced global coordination would be appreciated, including upfront discussions with the SNSF regarding funding key priority projects at the national level. More multicentre and multinational initiatives favouring platform studies should also be encouraged (an article on the EU-RESPONSE initiative can be read here). In addition, the “covidisation” of research has an impact on other research areas and consequently on patients affected by those other therapeutic fields. This aspect should be considered and mitigation plans should be proposed if other pandemics arise in the future.
Interactions with swissethics, local ECs, Swissmedic, and the SNSF
The CTU/SAKK network appreciated the collaborative attitude and the initiatives of all stakeholders involved in the authorisation and conduct of human research projects during this crisis period. Survey respondents were highly satisfied with their interactions with Swissmedic, which received a mean score of 4.5 on a scale from 0 (not satisfied) to 5 (highly satisfied). There was also high satisfaction regarding interactions with local ECs (score of 4.2), with some local differences, and with swissethics (score of 4).The details of what was considered positive, what could have been better, and recommendations for the future were discussed during the workshop in September and are summarised in Table 2.
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